You’re out on a lovely Saturday, doing some retail therapy at the local mall. You have a bag in each hand and are leisurely walking from your favorite store back towards the exit when all of a sudden you find yourself flat on your back, new clothes scattered along the ground. Slowly you sit up and realize it hurts, so you lay back down, unsure of the damage your body may have sustained. Thankfully, a security guard witnessed your accident. He’s called the mall manager and is asking you whether you need an ambulance. What do you do next?
Most retail locations have set procedures to deal with accidents and injuries. An experienced manager will know what information to gather from you. And yes, they’re doing it to protect themselves—but it can benefit you, too. The questions they are asking will generally be sent to their insurance carrier or an internal group that deals with injuries and loss prevention.
The first question will usually be whether you’d like them to call you an ambulance. If you feel severe pain, it may be wise to accept that offer to ensure that any injury is documented. You can also indicate that you are going to seek medical attention afterward, without an ambulance.
Afterwards, they will ask you for your name and telephone number. They may ask for more personal information like your address or date of birth, as well. They’ll ask you to tell them what happened and possibly take notes. It is important that you learn the manager’s name, as it helps provide a reference point for your accident and gives you someone to contact. After you’ve left, whether by ambulance or on foot, they’ll gather information from any witnesses and surveillance video. Once the paperwork is complete, it’ll be sent over to corporate, however it is likely that the manager will call you a couple of days after the accident to make sure you are ok. If you traveled by ambulance to seek medical attention, you may receive a call from the mall’s insurance company. They’ll be trying to determine if the mall was at fault and whether they’ll need to pay for your medical bills—and they’ll be trying to minimize their responsibility for any damages.
If you feel mall management was responsible for your accident, then it is important to contact a Florida personal injury lawyer. Many give free consultations and they’ll help you determine your next steps. A personal injury John Bales Attorneys will help you comb through your incident to see if they can find whether the mall management was negligent, whether that negligence led to your accident, and whether there was sufficient damage sustained to begin a personal injury claim.
Basically, they know the insurance company is concerned with taking care of their bottom line, not your medical bills and pain and suffering. A knowledgeable Florida personal injury attorney will help you navigate your way through filing a personal injury claim that can help you recover damages (i.e. money) to pay for medical bills incurred, as well as any work you may have missed.
The Law Dictionary claims only 5% of personal injury claims go to trial, meaning many personal injury claims are settled before they ever go to court, making it beneficial to file a claim if your Florida personal injury lawyer can clearly show negligence on the part of the mall management. There’s only one way to know, though, so call a John Bales lawyer today if you think you may have a case.